Shipping policy

🚛Shipping Policy 🚚

Thank you for shopping with Are You Home Candle Co. 🕯️

We’re honored to be part of your space.

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📦 Processing Time

All orders are handmade and hand-poured.

Please allow:

🕒 2–5 business days for order processing

(Excludes weekends & holidays)

*During launches, sales, or holidays, processing times may be slightly longer.*

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🚚 Shipping Time

Once your order ships, estimated delivery:

🇺🇸 U.S. Orders: 2–7 business days

Delivery times may vary depending on carrier and location.

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📬 Tracking Information

You will receive a tracking number via email once your order has shipped.

Please allow up to 24 hours for tracking updates.

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🏠 Incorrect Addresses

Customers are responsible for providing accurate shipping details.

We are not responsible for:

❌ Orders shipped to incorrect addresses

❌ Delays due to address errors

If you notice a mistake, contact us immediately.

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📦 Lost or Delayed Packages

Once a package leaves our hands, it becomes the responsibility of the shipping carrier.

If your package is delayed or lost:

✔️ Contact the carrier first

✔️ Then reach out to us if assistance is needed

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🕯️ Warm Weather Shipping

Candles may soften or sweat in high temperatures.

This does not affect performance.

If your candle appears affected:

✔️ Allow it to return to room temperature before burning

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💌 Questions?

We’re happy to help.

Email: info@areyouhome.shop

Website: www.areyouhome.shop

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✨ Thank you for supporting our handmade candles.

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Questions?

For shipping questions, please contact us at info@areyouhome.shop.